Shipping + Returns

Shipping

All shipping fees are automatically calculated at checkout. International packages may be subject to custom fees, which are not included at check out and are the responsibility of the customer to pay. You will receive a shipping notification once your order has been shipped.

Estimated Shipping Times:

Canada: 2-5 Business Days 

United States - 4-12 Business Days 

International: 6-24 Business Days

Local Pick Up

If you live in Vancouver or are in the area, feel free to pick up your order. Please enter the code "LOCALBABE" upon purchase. This will deduct the shipping charge and I will email you when your items are ready for pick up!

Returns and Refunds

Unfortunately due to the fact that I must order yarn on a preorder basis and are made to order, returns and cancellations cannot be accepted.

If an item is damaged, please feel free to contact us and we can offer a refund or replacement.

Sale and Limited Collections 

All sales are final. We cannot accept exchanges, refunds or returns on these items.